Contact Us - Interplast

Contact Us

We’d love to hear from you!

Interplast Australia & New Zealand
Royal Australasian College of Surgeons Building
250 – 290 Spring Street
East Melbourne  VIC  3002
+61 3 9249 1231

Complaints & Feedback

Interplast welcomes feedback from our supporters. We are firm believers that complaints and feedback allow us the opportunity to improve the quality of our work, enhance the trust and confidence of our stakeholders, identify areas that require improvement and learn from feedback provided through this process.

There are a variety of ways you can provide feedback or lodge a complaint against Interplast. Simply contact us by email, phone or mail. Complaints can also be made in person. Once received, your feedback or complaint will be dealt with internally for consideration and resolution. Our Complaints Handling Policy details Interplast’s approach to acknowledging and resolving a complaint.

If your feedback or complaint is of a sensitive nature, please note that our ‘contactus’ email address is monitored by a number of staff across the organisation. Completing the below form will send your correspondence directly to the ‘contactus’ email address. If you would prefer, you can address your communication directly by email to CEO Prue Ingram.

If your complaint is the disclosure or witness of Interplast behaviour that is suspected to be serious misconduct, or if you feel unable to raise a concern through the above standard feedback channels because of fear of identification or reprisal, you may use the process outlined in our Whistleblower Policy.

Can’t find an answer? See our Frequently Asked Questions.

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