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Complaints & Feedback
Interplast welcomes feedback from our supporters. We are firm believers that responding to complaints allows us to improve the quality of our work, enhance the trust and confidence of our stakeholders, identify areas that require improvement and learn from the feedback provided through this process.
There are a variety of ways you can provide feedback or lodge a complaint against Interplast. Simply contact us by email, phone or mail. Complaints can also be made in person. Once received, your feedback or complaint will be dealt with internally for consideration and resolution. Our Complaints Handling Policy details how Interplast is required to deal with any complaint.
If your feedback or complaint is of a sensitive nature, please note that our ‘contactus’ email address is monitored by a number of staff across the organisation. Please note that by completing the below form will send your correspondence directly to the ‘contactus’ email address. If you would prefer, you can address your communication directly by email to CEO Prue Ingram.
Can’t find an answer? See our Frequently Asked Questions.